The Social Health Authority (SHA) has rolled out a new online platform for hospitals seeking to be contracted by the health insurance.In a notice to all healthcare facilities in the country on Thursday, September 17, SHA directed all hospitals seeking contracts to apply under the new portal.The E-Contracting Portal, according to SHA, went live on Thursday, September 17, 2026, at 3:00 pm, enabling healthcare providers to submit applications for contracting across four funds."The Social Health Authority (SHA) wishes to inform all healthcare providers that the SHA E-Contracting Portal is officially live as of today, Thursday, September 17, 2026, at 3:00 pm (EAT)," SHA stated."The portal will facilitate the application and contracting of healthcare providers for the new contracting cycle," it added.The new portal is intended to facilitate the application and contracting of healthcare providers for the four funds under the new contracting cycle.It will cover the Primary Health Care Fund (PHCF), Social Health Insurance Fund (SHIF), Emergency, Chronic and Critical Illness Fund (ECCIF), and Public Officers Medical Scheme Fund (POMSF).SHA Chief Executive Officer Dr Mercy Mwangangi directed all healthcare providers seeking contracts under the new cycle to submit fresh applications through the portal."All healthcare providers are therefore required to submit fresh applications through the E-Contracting Portal from 3:00 pm on September 17, 2026," the notice read.At the same time, applications submitted before the official launch have been archived, with the authority clarifying that it was part of testing and will not be carried forward."Any applications submitted through the portal before the official launch were for testing purposes and will be archived," SHA stated.Hospitals have also been advised to make new submissions and ensure that all required information and supporting documents are complete and accurate before submitting their applications.
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