Banking technology expert, Joel K. Busienei, has joined Dubai Islamic Bank (DIB) as Head of IT, taking on a strategic mandate covering IT strategy, infrastructure, cybersecurity, digital transformation, governance and service delivery. His responsibilities also extend to technology projects and vendors, regulatory compliance, IT risk management, business continuity and disaster recovery.It is a role that places him at the heart of one of banking’s biggest challenges: how to innovate at speed without compromising resilience, security or customer trust.Busienei brings more than 20 years of ICT management experience, including nine years in senior management, across both the public and private sectors. His expertise spans enterprise ICT governance, strategic planning, operational management, digital transformation and technology infrastructure.Before joining DIB, he served as Head of ICT at Consolidated Bank of Kenya. Earlier, as Group Head of IT Infrastructure at Equity Bank, NCBA and CBA before the merger. At Equity Group, he contributed to the design of the core banking platform and infrastructure upgrade architecture—work at the foundation of how a bank serves customers and scales its operations.Then came one of Kenya’s major banking transformations: the 2019 merger of NIC Bank and CBA. As an infrastructure architect, Busienei supported the integration of networks, data centers and collaboration services, helping bring together two technology environments into a unified operation. At DIB, Busienei steps into an increasingly strategic technology landscape—one where digital transformation, cybersecurity, operational resilience and customer experience are deeply interconnected.It is about building technology that customers can trust, systems that can withstand disruption and a technology organization capable of turning business ambition into reality.With a track record forged in complex banking environments, Busienei’s appointment signals a new chapter in his journey—from building the infrastructure behind banking to helping shape the future of banking itself.
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