Digital inclusion is opening new opportunities for microfinance institutions to reach customers beyond traditional banking networks, as technology changes how individuals and small businesses access financial services. The shift has also created a new role for digital leadership in the sector, with OYA Micro-Credit Kenya Chief Executive Officer Wycklife Ochola named the Digitally Fit Microfinance CEO of the Year for his work in expanding digital access and financial awareness. Ochola was recognised for scaling OYA Micro-Credit’s online operations and using digital platforms to connect with a wider customer base while educating Kenyans on accessible financial growth. The award citation noted his relentless dedication to scaling OYA Microcredit Kenya online and educating the Kenyan public on accessible financial growth. Speaking after receiving the award, Ochola said digital technology was becoming an important tool for extending financial services to more Kenyans. “Digital inclusion is not simply about putting services online. It is about ensuring that people can use technology to access opportunities, information and financial services that can improve their lives,” Ochola said. He said OYA Micro-Credit was using technology to make its services more accessible while responding to changing customer expectations. “Our focus is to use technology to remove some of the barriers that...
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